• What we do?
    • Business consulting
    • Business development
    • Account Management and CSM
    • Contract Management
    • Project Governance
  • About
  • Contact
  • What we do?
    • Business consulting
    • Business development
    • Account Management and CSM
    • Contract Management
    • Project Governance
  • About
  • Contact

Customer intimacy

First step is the hardest one - get to know your Account, build them confidence and earn their trust. It is much easier to do business when Account belives in you. 

To understand - dig in the data

To truly understand your Account you need to understand their data and contexts around the data. Without data you are only putting out the fire and not dealing with root cause of fire.

From plan to realization

Account planing is key success factor in account management as it sets and manages  expectations of both sides.  

If you fail to plan revenue you plan to fail in revenue

Account revenue plan is first step in setting and managing expecation for an Account. 

Account reporting - standing naked in front of Account

Make sure to always provide accurate and punctual report for Account, no matter how bad it is. It shows your integrity and buidls additional confidence from Account. 

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IP Tehnologije, obrt za računalne i druge djelatnosi, vl. Ivan Prpić, Zagreb, Ulica Pavla Radića 70, OIB: 30160453873

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